FAQ – Riniya Boutique

Get FREE SHIPPING on orders of $200 or more— Code: RINIYA10

Email now riniyaboutique@gmail.com

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About Our Products
- What does "Ready to Ship" mean?
  
  Every piece you see is already in stock — nothing is made to order. Orders ship within 1-2 business days.
- Do you ship internationally?
  
  We currently ship within the United States only, so we can guarantee fast, reliable delivery.
- Can I see an outfit in person before buying?
  
  Yes — visit our boutique location in Cleveland, Ohio to see and try pieces in person. We can also schedule a video call if you arent closeby.

We're here to help

Frequently Asked Questions

Shopping information
- How do I find my size?
  
  Check the Size Chart & Fit Guide on every product page for body and garment measurements. Still unsure? Chat with us.
- What fabrics do you use?
  
  Each product page lists the fabric, occasion, and sleeve type for that specific piece.
- Can I request a custom size or fabric change?
  
  Since everything is ready to ship from in-stock inventory, we're unable to offer custom sizing or fabric changes at this time.
- How do I track my order?
  
  You'll receive a tracking link by email as soon as your order ships.
Payment information
- What payment methods do you accept?
  
  Shop Pay, Apple Pay, Google Pay, PayPal, and all major credit cards — no account required at checkout.
- Is my payment information secure?
  
  Yes — all payments are processed securely through Shopify's encrypted checkout.
- Do you offer installment payments?
  
  Where available (like Shop Pay Installments), the option will appear automatically at checkout.
- Will I be charged sales tax?
  
  Applicable sales tax is calculated automatically at checkout based on your shipping address.

Still have questions?

We're a small, family-run boutique — reach out anytime and we'll get back to you personally.
Contact Us
- What is your return policy?
  
  See our full Return Policy for details on returns and exchanges.
- My order arrived damaged or incorrect — what do I do?
  
  Contact us with your order number and photos, and we'll make it right.
- Can I cancel or change my order after placing it?
  
  Contact us as soon as possible — if your order hasn't shipped yet, we'll do our best to accommodate changes.
- Do you have a physical store?
  
  Yes! Visit us in Cleveland, Ohio — see our Contact page for details.