All purchases from Riniya Boutique are final sale. We do not accept returns or exchanges and do not issue refunds for online or in-store purchases.
Please carefully review all product descriptions, measurements, colors, and photos before purchasing. Colors may appear slightly different due to lighting and screen settings. Our team is happy to help with scheduling a video call if you want to see your item in person.
If you receive an item that is damaged or different from what you ordered, please contact us within 48 hours of deliveryat [your email address]. Include your order number and clear photos of the item, packaging, and shipping label.
Approved claims may be eligible for a replacement or store credit. Items must be unworn, unused, unwashed, unaltered, and have all original tags and packaging attached.
Riniya Boutique is not responsible for damage caused after delivery, incorrect sizing selections, normal variations in handmade items, or packages lost or stolen after the carrier marks them as delivered.
Orders cannot be canceled or changed once they have been processed or shipped.
By completing your purchase, you acknowledge and agree to this policy. This policy does not limit any rights available to you under applicable law.
Thank you for shopping with Riniya Boutique!